Shipping and Returns

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Shipping Schedule


PedalSnake ships twice per week. How long it takes you to receive your order depends upon what day you order, and upon which shipping speed you select.

  • All PedalSnake orders ship via the US Postal Service (USPS).
  • PedalSnake ships orders twice a week, on Wednesday and Saturday.
  • The cutoff time is usually 12 pm noon (Eastern) on the day prior to the shipping day. So the cutoff times are:
    • 12 noon on Tuesday for a Wednesday shipment.
    • 12 noon on Friday for Saturday shipment.

If it is important to know exactly when your order will ship, you can always call us at (919) 749-8219, or email us at sales2@pedalsnake.com.

  • VAT taxes as well as customs for customers outside of the US are the responsibility of the customer.

Returns


If you encounter a warranty issue within our One Year Warranty, or if you decide for any reason that you wish to return your PedalSnake within 30 days of your purchase, please send it back for a refund.

We do not bother with RMA numbers. So be sure to include a note (or copy of an email) in your shipment that reminds us of your issue, and makes clear whether you want a refund or an exchange.

Our return address is:
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PedalSnake Returns
5209 Birchleaf Drive
Raleigh, NC 27606

If feasible, please reassemble the parts into their original packaging.

PedalSnake® is a trademark of Stage Magic Inc. for the All-In-One Stompbox Cable. Copyright © 2015 Stage Magic, Inc.